At Arcadia Collection Art, we want your shopping experience to be simple, transparent, and reliable.

Because Arcadia features products from independent and official sellers, orders are shipped directly by the seller or authorized supplier responsible for the product. Shipping methods, processing times, and delivery estimates may therefore vary depending on the product and seller.

How Shipping Works

When you place an order through Arcadia Collection Art, your order is processed by the seller responsible for the product.

Once your order has been processed, the seller prepares and ships the package directly to the delivery address provided at checkout.

Each product may have different shipping options and estimated delivery times. Please review the shipping information available on the product page before completing your purchase.

Processing Time

Orders are generally processed within 1–5 business days after payment has been successfully confirmed.

Some products may require additional processing time due to availability, customization, or the seller's fulfillment process.

If a product requires a longer processing period, the estimated timeframe will be indicated on the product listing whenever possible.

Estimated Delivery Time

Estimated delivery times depend on the seller, shipping method, destination, and carrier.

Typical delivery estimates may range from:

Standard Shipping: 3–10 business days
Express Shipping: 1–5 business days

These timeframes are estimates and are not guaranteed delivery dates.

International orders may require additional time due to customs clearance, local regulations, or other circumstances outside the seller's control.

Shipping Costs

Shipping costs vary depending on the product, seller, destination, package size, and selected shipping method.

The applicable shipping cost will be displayed during checkout whenever available.

Some products may qualify for free shipping or promotional shipping offers. Any applicable shipping promotion will be clearly indicated on the product listing or during checkout.

Tracking Information

When tracking is available, the seller or shipping carrier may provide a tracking number after the order has been shipped.

Tracking information may take up to 24–48 hours to become active after shipment.

Please allow the carrier's system time to update before contacting us regarding a tracking number that does not yet show movement.

Delivery Delays

Estimated delivery dates are provided for informational purposes only.

Arcadia Collection Art and individual sellers cannot guarantee delivery dates because shipments may occasionally be affected by:

• Carrier delays

• Weather conditions

• Customs procedures

• Holidays

• Incorrect or incomplete shipping information

• High shipping volumes

• Other circumstances outside the seller's reasonable control

If your order is delayed, please allow additional time for the carrier to complete delivery.

Damaged, Lost, or Incorrect Orders

If your package arrives damaged, is reported as delivered but cannot be located, or you receive an incorrect or incomplete order, please contact us as soon as possible.

Where applicable, Arcadia Collection Art may assist in communicating with the seller or shipping carrier.

The seller responsible for the product remains responsible for fulfilling the order and handling shipping-related claims according to the seller's applicable policies.

For damaged packages, we recommend taking photographs of the package and the product immediately upon receipt. This documentation may be required by the seller or carrier when processing a claim.